About Us

As one of the nation’s first and largest Research service providers, Observation Research and Analyses has made significant contributions to legitimizing Search as powerful. We pride ourselves on continually leading and changing the landscape of our industry with proven and innovative Researching, intercept interviewing, compliance auditing, customer satisfaction surveys and panel/focus group services.

Working with Fortune 500/100/50 companies and a variety of other businesses in a wide range of industries, we dedicate our team and resources to ensure you feel valued and to support our goal of making personal connections with each and every client. You will find that we thoroughly understand operations, technology and research, and we know what it takes to manage a successful customer-experience program.

Reliable, Actionable Consumer Insights By Design™